Product Compliance Policy
Seller responsibilities and Makr3D production limits for product safety, restricted goods, age-grading, food-contact, medical, PPE and regulated products.
Last updated
1. Scope
This Product Compliance Policy is a risk-control policy for sellers using Makr3D to manufacture 3D-printed products. It does not certify that any product is compliant in any country.
2. Seller responsibility
You are responsible for ensuring that each product may lawfully be listed, sold, manufactured, exported, imported, labelled, warned, marketed and used in the countries where you offer or ship it. You must keep evidence supporting your product claims, including any safety, compliance, age, material, food-contact, medical, PPE, electrical, environmental, load, fire, water or durability claims.
3. Makr3D role
Makr3D acts as a contract manufacturer and fulfilment provider unless a separate written agreement says otherwise. Our file checks, Print Intelligence, slicer results, production review and QA are manufacturing controls. They are not third-party lab tests, conformity assessments, legal opinions, CE marks, UKCA marks, CPSC certifications, FDA clearances, food-contact approvals, PPE approvals, type approvals or guarantees of compliance.
4. General product safety
Products should be safe for reasonably foreseeable use and misuse. You must consider sharp edges, choking hazards, small parts, breakage, heat, fire, chemicals, UV exposure, water exposure, outdoor use, assembly, installation, cleaning, foreseeable users, warnings and instructions. We may refuse products where the risk cannot be reduced by reasonable manufacturing controls.
5. UK, EU and Northern Ireland considerations
If you sell in Great Britain, you must consider GB product safety, consumer information, traceability, labelling and sector rules. If you sell into Northern Ireland or the EU, EU General Product Safety Regulation requirements may require additional traceability, manufacturer or responsible economic operator details, safety information, incident handling and online marketplace information. These responsibilities sit with the seller unless Makr3D separately agrees a different role in writing.
6. United States and California considerations
If you sell into the United States, you must consider federal and state product safety rules, including children's product rules, small-parts restrictions, tracking labels, medical-device rules, food-contact rules and other sector requirements where relevant. If you sell into California, you must consider whether Proposition 65 warnings or other California-specific disclosures apply. Makr3D does not assess California chemical-warning obligations by default.
7. Restricted categories
| Category | Launch position | Examples of evidence we may ask for |
|---|---|---|
| Toys and children's products | Manual review required. Under-3 products, small parts and products aimed at children need heightened controls. | Age grading, small-parts assessment, warnings, tracking labels, test reports, instructions and responsible-party details. |
| Food or drink contact | Not accepted as food-safe by default. PLA and PETG prints are not certified food-contact products by being printed. | Food-contact material evidence, migration testing, cleaning validation, coatings evidence, usage limits and warnings. |
| Medical, dental or therapeutic use | Not accepted by default. No medical, dental or therapeutic claims without written approval. | Regulatory classification, approvals, quality-system evidence, intended-use statement, risk file and labelling. |
| PPE or protective equipment | Not accepted as protective by default. Visual props are different from protective products. | Conformity assessment, declaration, test reports, instructions, warnings and approved materials. |
| Electrical, battery, heat or fire exposure | Manual review required. FDM plastics can soften, burn or fail under heat or electrical fault conditions. | Temperature rating, flame rating, enclosure design, electrical safety evidence and warnings. |
| Vehicle, aviation, marine, rail, drone or cycling parts | Not accepted for safety-critical use without written approval. Decorative or non-critical uses still need review. | Intended-use limits, non-critical-use statement, testing evidence, installation instructions and warnings. |
| Load-bearing, lifting, restraint or structural parts | Not accepted for safety-critical loading by default. FDM anisotropy and layer adhesion must be considered. | Load calculations, test reports, factor of safety, material choice, orientation, inspection and user warnings. |
| Weapons, controlled goods or dual-use items | Usually prohibited. Export-controlled or military use needs written approval and may be refused. | End-use statement, destination, export classification, licence evidence and sanctions screening. |
8. Labelling, warnings and instructions
You are responsible for any required labels, warnings, instructions, age marks, tracking labels, responsible-party information, importer information, symbols, language requirements and online listing disclosures. Makr3D may print or pack provided labels or inserts where agreed, but we do not draft or validate regulatory wording unless separately agreed in writing.
9. Materials and FDM limitations
Launch materials are FDM plastics such as PLA and PETG unless otherwise agreed. These materials and the FDM process have layer lines, seams, support marks, anisotropic strength, heat limits, possible porosity and batch variation. You must not make claims that depend on properties we have not verified for the specific design, orientation, settings, material batch and intended use.
10. Compliance evidence for hosted catalogue
If an item is placed in a Makr3D-hosted catalogue, mini-store, creator catalogue or revenue-share programme, Makr3D may require compliance evidence before the item is visible to other shops. We may also require safer listing copy, warnings, category limits, destination limits, age limits, approved images, SKU controls, incident processes and audit records.
11. Incidents and recalls
You must notify Makr3D promptly of any injury allegation, safety complaint, regulator contact, marketplace safety notice, recall, corrective action, serious defect, repeated breakage or compliance claim involving a Makr3D-made item. We may pause production, preserve records, request evidence, restrict destinations, notify affected parties where required, or cooperate with regulators.
12. Refusal rights
Makr3D may refuse, hold, re-quote, cancel, remove, restrict or suspend products or orders where we believe the product, claim, destination, user group, material, file, evidence or seller conduct creates unacceptable legal, safety, regulatory, carrier, IP, export or platform risk.