IP & Takedown Policy

1. Scope

This IP & Takedown Policy sets Makr3D's operational position on intellectual property, file ownership, manufacturing licences, hosted catalogue risk and takedown handling.

2. Your ownership

You keep ownership of your files, designs, images, settings, notes and product information. Uploading content to Makr3D does not sell, assign or transfer your rights to us.

3. The licence you grant Makr3D

You grant Makr3D a limited, non-exclusive, worldwide licence to store, copy, inspect, convert, preview, slice, quote, run Print Intelligence, manufacture, pack, ship, support, remake and keep necessary records for the orders and services you request. This licence is only for operating Makr3D and fulfilling your account instructions.

We do not sell, publish, disclose, licence or make your files downloadable by other sellers unless you separately agree to a hosted catalogue, creator catalogue, mini-store, revenue-share or other sharing programme in writing.

4. Private fulfilment model

Private fulfilment means you list and sell a product on your own store, marketplace or direct channel, then send the order to Makr3D for manufacture and dispatch. In that model, Makr3D's role is to act as your contract manufacturer and fulfilment provider. You remain responsible for the listing, advertising, buyer terms, rights clearance and marketplace compliance.

For private fulfilment, Makr3D usually relies on your rights attestation rather than requesting licence evidence for every order by default. That does not mean Makr3D approves the rights position. We may still hold, refuse, remove or ask for evidence where there is a complaint, obvious infringement concern, repeat pattern, counterfeit risk, safety issue, platform issue or legal requirement.

5. Hosted catalogue, mini-store and revenue share

Hosted catalogue and revenue-share models carry higher platform risk. This includes any item that Makr3D hosts, promotes, offers through a Makr3D catalogue, gives other shops access to, licences for resale, or shares revenue from. In those cases Makr3D may be more visible in the commercial chain, so we require stronger controls.

For hosted catalogue or revenue-share items, we may require:

• proof that you created the design or control the relevant rights;
• licence terms covering manufacture, resale, promotion and territory;
• evidence of permissions for brands, characters, logos or fan references;
• creator payout, royalty or revenue-share terms;
• product compliance evidence before the item is visible to other shops;
• stronger takedown, repeat-infringer and audit records.

6. Fan, character and brand-IP designs

Fan, character, logo, sports, game, film, celebrity, music, vehicle, university, brand-name and other recognisable third-party references are not automatically approved by Makr3D. The fact that Makr3D is manufacturing the item for you does not remove your responsibility to have the rights needed to make and sell it.

For private fulfilment, we may process orders based on your attestation unless a risk signal appears. For hosted catalogue, mini-store or revenue-share use, we can require rights evidence before the product is made available through Makr3D. We recommend original designs, functional parts without protected branding, public-domain-safe works, licensed assets, or customer-authorised custom work.

7. Rights attestation

By uploading or importing a file, you confirm that:

• you own the design, created it, or hold a licence allowing manufacture;
• you are allowed to sell, advertise and ship the product in your target markets;
• the design does not infringe copyright, trade mark, design right, patent or moral rights;
• the file is not counterfeit, deceptive, unlawfully copied or marketplace-prohibited;
• you can provide evidence if Makr3D reasonably asks for it.

8. Confidential files

Private files are not visible to other sellers. If a file is marked confidential or treated as custom work, we apply additional operational restrictions and do not use it for catalogue, reuse, training, promotion or sharing unless you separately authorise that use in writing.

9. AI and file use

Print Intelligence and assistant features may analyse files, slicer outputs or production notes to provide risk checks or support. Makr3D does not use seller files to train our own AI models and does not opt in to API-provider training. Provider processing is addressed in the Privacy Policy and Subprocessor List.

10. Takedown notices

Rights holders or authorised representatives can send a notice to [email protected]. Please include:

• your name, organisation and contact details;
• the right you say is infringed, such as copyright, trade mark or design right;
• the product, file, listing, seller, URL or order reference involved;
• why you believe the use is unauthorised;
• evidence that you own or represent the rights holder;
• a statement that the notice is accurate and made in good faith.

11. Our takedown process

When we receive a credible notice or detect an issue ourselves, we may hold the order, hide the product, suspend hosted catalogue access, pause the seller's account, request evidence, notify the seller, cancel production, preserve records, or remove files where appropriate. We may reject notices that are incomplete, abusive, unsupported or outside our control.

Sellers may provide a response or counter-statement with rights evidence. Makr3D may reinstate, continue to hold, remove or permanently refuse the item based on the available evidence and legal risk. We may keep takedown and counter-notice records for audit, repeat-infringer, legal and safety purposes.

12. Repeat infringement and misuse

We may apply stricter review, require licence evidence, disable catalogue access, revoke API access, suspend orders or close accounts where a seller has repeated complaints, counterfeit risk, misleading attestations, marketplace enforcement, refusal to provide evidence or attempts to evade controls.

13. Indemnity

You agree to indemnify Makr3D and Yorkshire3D Limited for claims, losses, damages, costs, fees, settlement amounts and expenses arising from your files, listings, product claims, rights attestations, breach of this policy, hosted catalogue materials, revenue-share content, or failure to obtain rights. This indemnity applies to the maximum extent permitted by law.

14. High-risk designs

Makr3D can operate a rights-attestation and takedown process, but we cannot approve whether a specific design is safe to sell in every market. You should get professional advice for high-risk products, fan designs, brand references, patents, registered designs, exports, safety claims or large commercial runs.